Returns & Exchanges Policy
At NAQSHI Official, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless return process within 14 days of delivery. Please ensure all items are unworn, unwashed, and retain their original designer tags.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack with Care
Place the items in their original packaging, ensuring all security seals and luxury branding elements are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Quality Check & Refund
Once our atelier inspects the returned garment, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing