Frequently Asked Questions
Everything you need to know about shopping with NAQSHI Official.
What is the estimated delivery time for my order?
Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on your location and customs processing.
How can I ensure I am choosing the correct size?
We provide a detailed Size Guide on every product page. We recommend measuring yourself and comparing it to our chart, as our cuts range from slim-fit to modest-contemporary styles.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items with original tags attached. Please note that customized or sale items are only eligible for exchange in the case of manufacturing defects.
What payment methods do you accept?
NAQSHI Official accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) in select regions.
Do you offer international shipping?
Yes, we ship our premium fashion collections worldwide. Shipping costs and duties are calculated at checkout based on the destination country.
How should I care for my NAQSHI garments?
To maintain the quality of our fabrics and intricate embroidery, we recommend dry cleaning for all formal wear and a gentle hand wash in cold water for our daily essentials.